Thank you to all our clients and carers who completed our recent satisfaction survey. Your feedback informs meaningful improvements to your care and services.
This year, you told us that when we are helpful, supportive and responsive, you are highly satisfied with our care. You also told us that when our communication is poor and we are unreliable, you are highly dissatisfied. We are committed to addressing these areas promptly through review of our communication processes and prioritising effective and efficient communication channels.
We are always open to your feedback and encourage you to share your thoughts with us at any time. You can give us compliments, complaints or suggestions via the feedback page here at any time.